Outdoor landscape photo at an elevated dirt clearing: a red pickup truck is parked in the foreground while a person stands holding a leash attached to a light-colored dog; distant city buildings and mountains are visible under a hazy sky.

Paws-itively Purr-fect Policies

A clear, friendly guide to our grooming and boarding expectations in Buckeye, AZ.

What to bring before visits

At Paws-itively Purr-fect Pet Resort & Salon in Buckeye, AZ, our goal is simple: create a safe, stress-free, and enjoyable experience for every pet in our care. To keep our resort and salon comfortable, healthy, and reliable for everyone, we follow a few important policies.

This page is your one-stop hub for the things most pet parents want to know before they arrive—vaccination requirements, appointment timing, and cancellation guidance. These policies help us protect the well-being of our furry guests, respect our team’s time, and make sure every pet receives the attention they deserve.

Vaccination requirements

Keeping vaccinations up to date is one of the best ways you can help us maintain a safer environment where pets can play, relax, and enjoy their time with us.

We require up-to-date vaccinations for all pets visiting our resort and salon. Before your pet boards or comes in for grooming, we’ll need a copy of your pet’s vaccination record.

Pet boarding vaccination policy

For pet boarding, pets must have received the following vaccinations:

DHLPP (Distemper, Hepatitis, Leptospirosis, Parainfluenza, and Parvo)
Rabies
Bordetella (kennel cough)

Pet grooming vaccination policy

For pet grooming, only the rabies vaccination is required.

If you have questions about what to send us (or how to get us your records), reach out—we’re happy to help you get everything squared away before check-in.

Wide outdoor landscape photo with a large open sky above a dirt clearing.

Timing, fees, reschedules

Pet grooming appointment, late arrival, and cancellation policy

We love seeing your pets looking and feeling their best, and we also want to keep our grooming schedule running smoothly. When appointments start on time, we can give every pet the calm, focused care they deserve.

Here’s how our grooming appointment policies work:

Missed appointments: A $25 fee applies for no-shows or cancellations made with less than 24 hours’ notice.
Running late? Arrivals more than 10 minutes late will incur a $10 late fee.
Over 15 minutes late: Your appointment may need to be rescheduled, and a $25 cancellation fee will apply.

If you’re stuck in traffic or something unexpected pops up, let us know as soon as you can. Advance communication helps us do our best to keep the day on track.

Regular season vs holidays

Pet boarding cancellation policy

We understand that plans can change. At the same time, when you reserve boarding, we hold that space specifically for your pet—so notice matters. With enough lead time, we can offer your pet’s reserved space to another family.

Regular season

Please provide at least 72 hours’ notice for cancellations. Cancellations made with less notice may incur a fee of up to 3 nights of your booking.

Holidays

Please provide at least 5 days’ notice for cancellations. Holiday cancellations made with less notice will be charged for 3 nights of your booking.

Thank you for understanding—boarding spots can take several days to fill, especially during busy periods.

Questions? We’re here to help

We strive to provide the safest and most convenient possible environment for you and your pets in Buckeye, AZ, which is why we enforce policies relating to vaccinations, appointments, and cancellations.

If anything here is unclear—or if you want to double-check what applies to your specific visit—please contact us for further details on our policies. We truly appreciate you taking the time to review these guidelines, and we can’t wait to care for your pet.